About Shiftbid
Built from the back of an ambulance.
Shiftbid was founded by a product manager with 14 years of EMS experience — from EMT-Basic through field supervision — who spent too many shifts watching schedules fall apart and too many off-days getting called in to fill the gaps.
After transitioning into technology and product management, the pattern was obvious: EMS scheduling is an optimization problem being solved with spreadsheets and institutional memory. The tools that exist either cost more than the trucks or don't do much more than a shared Google Calendar.
Shiftbid exists to close that gap. It brings the rigor of operations research to EMS scheduling at a price point and complexity level that makes sense for the agencies that actually need it — the private ambulance companies, the municipal third-service agencies, and the fire departments running EMS divisions without a dedicated IT team.
What we believe
Crew welfare is an operational input, not a nice-to-have.
Fair scheduling reduces burnout, turnover, and the overtime spiral that follows both.
Constraints are features.
Labor rules and agency policies aren't obstacles to work around — they're the problem definition. Encode them, enforce them.
No black boxes.
If the system makes a scheduling decision, it should be able to explain why.
EMS-native, not EMS-adapted.
This isn't a hospital tool with the labels changed. It's built for 24/48 rotations, Kelly Days, mutual aid, and the operational reality of field-based medicine.